Separate the person from the problem

Most conflicts have two aspects to them that need to be attended to.  There is the person you are dealing with, their relationship with you and the feelings and emotions that are influenced by the relationship.  This is where we often get hooked by falling into the heat of an argument, losing our cool and succumbing [...]

What is a Respectful Workplace?

A respectful workplace is one where we treat each other with respect and dignity and protect each other from unwelcome behaviour like bullying and harassment.  We know through studies that demonstrating compassionate behaviour on its own accounts for improvements of productivity up to 30%.  Why is this?  We seem to know intuitively that if someone [...]

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