Brought to you by the letter “E” for empathy

What's the fastest way to de-escalate conflict and connect with someone? Using Empathy and Acknowledgement. Here, Mark Ruffalo and some fuzzy crimson creature gives us some useful reminders about empathy. There are 3 states of empathy according to the Centre for Creative Leadership: 1. Intellectual Empathy: "getting" what the other is saying - understanding the [...]

By |2011-11-21T20:23:59+00:00November 21st, 2011|Conflict Resolution, Relationship, Uncategorized, Video|0 Comments
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