Separate the person from the problem

Most conflicts have two aspects to them that need to be attended to.  There is the person you are dealing with, their relationship with you and the feelings and emotions that are influenced by the relationship.  This is where we often get hooked by falling into the heat of an argument, losing our cool and succumbing [...]

Brought to you by the letter “E” for empathy

What's the fastest way to de-escalate conflict and connect with someone? Using Empathy and Acknowledgement. Here, Mark Ruffalo and some fuzzy crimson creature gives us some useful reminders about empathy. There are 3 states of empathy according to the Centre for Creative Leadership: 1. Intellectual Empathy: "getting" what the other is saying - understanding the [...]

By |2011-11-21T20:23:59+00:00November 21st, 2011|Conflict Resolution, Relationship, Uncategorized, Video|0 Comments

Being Wholehearted – vulnerability as the birthplace of joy, love & creativity

Listen to Brene Brown beautifully , with humour and compassion, tell her story about her own admission of vulnerability in researching what do people who are wholehearted have in common? a sense of courage to be imperfect the compassion to be kind to themselves, then others connection as a result of authenticity willing to let [...]

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