Monthly Archives: November 2011

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Brought to you by the letter “E” for empathy

What's the fastest way to de-escalate conflict and connect with someone? Using Empathy and Acknowledgement. Here, Mark Ruffalo and some fuzzy crimson creature gives us some useful reminders about empathy. There are 3 states of empathy according to the Centre for Creative Leadership: 1. Intellectual Empathy: "getting" what the other is saying - understanding the [...]

By |2011-11-21T20:23:59+00:00November 21st, 2011|Conflict Resolution, Relationship, Uncategorized, Video|0 Comments

How to create agreement in even the most difficult situations

William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations -- from family conflict to, perhaps, the Middle East. Using examples of the South African Bushmen...whenever tempers rise, they hide the poison arrows in the bush and they sit and talk [...]

Being Wholehearted – vulnerability as the birthplace of joy, love & creativity

Listen to Brene Brown beautifully , with humour and compassion, tell her story about her own admission of vulnerability in researching what do people who are wholehearted have in common? a sense of courage to be imperfect the compassion to be kind to themselves, then others connection as a result of authenticity willing to let [...]

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