William Ury, author of “Getting to Yes,” offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations — from family conflict to, perhaps, the Middle East.

Using examples of the South African Bushmen…whenever tempers rise, they hide the poison arrows in the bush and they sit and talk in a circle and they don’t rest until they reconcile their differences. Using examples such as this, he discusses “the third side” of the conflict – Us – the friends, the families, the neighbours of those polarized by conflict.