If conflict is normal, why do we find it so difficult? How can you feel more confident when it arises? In this workshop, you will learn to make your life easier by reducing and responding more effectively to conflict when it happens. Your confidence level will soar given your enhanced competence through practicing the important skills of conflict resolution. This course content and approach are tailored to your individual needs and can be offered as individual coaching through one to one skill development with our expert conflict coaches.
- Learn about the main reasons for conflict
- Identify what triggers you to respond aggressively
- Learn the key elements of effectively reducing, managing and resolving conflicts
- Learn what your conflict style is and how it helps or hinders your success or relationships
- Learn how your personality style impacts others
- Learn how to defuse tense situations and connect with aggressive people
- Learn how to calm angry or hostile people
- Learn how to get what you want while still preserving the relationship
Subscribe to our feed