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Ever feel like you need to be a little more courageous to have a difficult conversation? See what focus, courage and collaboration can do to bring inspirational results. Blog this! Digg this post Recommend on Facebook Share on Linkedin Share via MySpace Tweet about it Tell a friend Most conflicts have two aspects to them that need to be attended to. There is the person you are dealing with, their relationship with you and the feelings and emotions that are influenced by the relationship. This is where we often get hooked by falling into the heat of an argument, losing our cool and . . . → Read More: Separate the person from the problem A respectful workplace is one where we treat each other with respect and dignity and protect each other from unwelcome behaviour like bullying and harassment. We know through studies that demonstrating compassionate behaviour on its own accounts for improvements of productivity up to 30%. Why is this? We seem to know intuitively . . . → Read More: What is a Respectful Workplace? Check out our most popular articles and videos here:
Click HERE –> Hot Topics Blog this! Digg this post Recommend on Facebook Share on Linkedin Share via MySpace Tweet about it Tell a friend Dan Siegal talks about the neuropsycholgy of empathy. Mirror neurons simulate internal states. Your brain takes in another’s emotional state through your “mirror neurons” that influences your brainstem and then the body. You resonate with what you see. You start feeling thirsty as you imagine I am feeling thirsty. You start feeling angry if . . . → Read More: How do you see into another’s world? Jon Kabat-Zinn reminds us to fully embody ourselves by feeling our lives unfolding in the body, not just the head. Feel the energy of your breathing – in this moment, this is your life. Do this especially in very stressful situations to regulate your reactivity in this way so you are able to stay . . . → Read More: Live your life now Effective conflict resolution From the mouths of babes… enjoy the smile it brings Blog this! Digg this post Recommend on Facebook Share on Linkedin Share via MySpace Tweet about it Tell a friend Blog this! Digg this post Recommend on Facebook Share on Linkedin Share via MySpace Tweet about it Tell a friend What’s the fastest way to de-escalate conflict and connect with someone? Using Empathy and Acknowledgement. Here, Mark Ruffalo and some fuzzy crimson creature gives us some useful reminders about empathy. There are 3 states of empathy according to the Centre for Creative Leadership: 1. Intellectual Empathy: “getting” what the other is saying – . . . → Read More: Brought to you by the letter “E” for empathy William Ury, author of “Getting to Yes,” offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations — from family conflict to, perhaps, the Middle East. Using examples of the South African Bushmen…whenever tempers rise, they hide the poison arrows in the bush and they sit and . . . → Read More: How to create agreement in even the most difficult situations |
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